Two things shape the timeline: how long we need to prepare your order, and how far you are from us.
In Jeddah:
we prepare and deliver the same day. Orders confirmed before 6 PM arrive the same day, and orders confirmed after 6 PM arrive the next business day.
Outside Jeddah:
any order confirmed before 11 PM is handed to our shipping partner the same day. From there:
Makkah, Taif, Yanbu and Madinah:
2 to 3 business days
All other cities in the Kingdom:
3 to 5 business days
You can check your order status any time from the My Orders page in your account.
More questions on this topic
- 2. How much does shipping cost?
- 3. How do I get free shipping?
- 4. Which days do you deliver on?
- 5. Will everything in my order arrive together?
- 6. I want to order a bulky item. Does shipping cost more?
- 7. Are there customs fees or extra charges on delivery?
- 8. Which cities and countries do you ship to?
- 9. I live in a remote area. Can you still deliver to me?
- 10. Which shipping companies do you work with?