Your balance is available any time once you are signed in, in two places:
From your account
Go to My Account then the Loyalty section
From the Baby Story Points page directly
What you will find there
Your current points balance
A full history
When you earned points and how, and when you redeemed them
The rewards available to you at your current balance
The ways still open to you to earn more
This page is worth a look before you shop — it tells you whether you are close to a higher value voucher worth waiting for.
If your balance is not showing or points seem missing, message us on WhatsApp at +966 50 303 4958 and we will review your account history with you.
More questions on this topic
- 1. What is the Baby Story Points programme?
- 2. How do I earn Baby Story Points?
- 3. What are my points worth, and what rewards are available?
- 4. How do I redeem my points for a discount?
- 6. Do my points expire?
- 7. Can I earn points when shopping in your branches?
- 8. What happens to my points if I return an order?