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Home Help center Loyalty Points 4. How do I redeem my points for a discount?

4. How do I redeem my points for a discount?

Redeeming happens on the cart page before you check out:

1. Sign in to your account — points are tied to your account and will not appear without it

2. Add your products to the cart and go to the cart page

3. Press Redeem points

4. Choose the voucher you want from the list, as long as your balance covers it

5. The discount code is applied automatically to your cart total

Once redeemed, the points come off your balance and the discount appears straight away in your order summary.

Worth knowing

The 299 free shipping threshold is calculated after the discount. So if your cart drops below that once the voucher applies, the 25 shipping fee is added. Keep an eye on the final total before paying.

More questions on this topic

  • 1. What is the Baby Story Points programme?
  • 2. How do I earn Baby Story Points?
  • 3. What are my points worth, and what rewards are available?
  • 5. Where can I see my points balance and history?
  • 6. Do my points expire?
  • 7. Can I earn points when shopping in your branches?
  • 8. What happens to my points if I return an order?
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Baby Story

Free gift wrapping For each toy
Kingdom wide shipping Costs 25, and free above 299 SAR.
Returns within 3 days Easy, hassle-free replacement.
Secure payment and installment Pay in 4 installments.
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Baby Story

The finest baby essentials and educational toys for a fun, safe, and happy experience, backed by over 35 years of expertise.

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Since our launch in 1985, Baby Story has been on a heartfelt mission to transform every toy into the beginning of a beautiful memory, establishing ourselves as Saudi Arabia’s most trusted destination for interactive toys and premium baby essentials. We deeply believe that play is the ultimate language of childhood and the best way to explore the world, which is why we go beyond simply selling products to deliver enriching experiences that build cognitive and motor skills through our collection of over 14,000 safe items spread across 175 carefully curated categories. Backed by over 35 years of expertise, our dedicated team of parents and specialists handpicks products from more than 465 global brands like LEGO, Barbie, and Hot Wheels, guaranteeing 100% authentic items made from non-toxic, highly durable materials. As an officially registered store on the Maroof platform under Tax ID 310391153900003, your security is our top priority, offering fully encrypted payment gateways that support Mada, Visa, MasterCard, Apple Pay, STC Pay, and Cash on Delivery. Knowing how excited your little ones are to receive their gifts, we built a robust logistics network with premium partners like Aramex, SMSA, and WePack to provide same-day delivery in Jeddah for orders placed before 6:00 PM, and fast two to five-day shipping across the Kingdom at a flat rate of 25 including VAT, with free shipping automatically applied to orders over 299 SAR. We also warmly welcome you to visit our three strategically located stores in Jeddah’s Al-Zahra, Al-Safa, and Al-Basateen districts any day of the week. Because every gift carries a special meaning, we offer professional wrapping services, custom greeting cards, and price-hiding options to ensure your surprises remain perfect, all backed by a flexible policy allowing returns within 3 days and exchanges within 7 days while fully covering costs for any defective or incorrect items. Our exceptional customer care team is always ready to assist you and provide genuine advice via email at [email protected] or WhatsApp at 0503034958, because at Baby Story, we are more than just a store; we are a family dedicated to bringing unforgettable smiles to yours.

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