Branch collection is available to our customers in Jeddah, with no shipping fee. Three steps:
1. At checkout, choose Collect from branch instead of delivery
2. Pick the branch that suits you from the list
3. Wait for the SMS confirming your order is ready, then come and collect it
Our Jeddah branches
Al Zahra branch
Al Shatea Market
Al Safa branch
Tahlia
Al Basateen branch
King Abdulaziz Road
Opening hours at all three: Saturday to Thursday, 10 AM to midnight; Friday, 1:30 PM to midnight.
Please wait for the ready message before heading over, so you are not left waiting while we prepare the order. During busy seasonal periods, collection is available from the Al Zahra branch only.
More questions on this topic
- 1. How do I track my order?
- 2. My order is late. What should I do?
- 3. I was not home when the courier arrived. What now?
- 4. Can I choose a specific delivery day and time?
- 6. Should I contact you or the shipping company about a delivery issue?
- 7. What happens if I refuse the delivery?
- 8. My parcel was returned to sender. How do I get it reshipped?
- 9. What if my parcel goes missing?