7. I paid with Tabby or Tamara and cancelled. What happens to my instalments?

You do not need to contact Tabby or Tamara yourself. We notify the platform of the cancellation or return, and it adjusts your payment plan automatically.

Here is what happens

If you have not paid any instalment yet

The payment plan is cancelled entirely and nothing further will be charged.

If you have already paid part of the amount

The remaining instalments are cancelled and what you paid is refunded to the card you used.

If you are returning only part of the order

The platform adjusts your remaining instalments to match the value of what you kept.

Always start by contacting us on WhatsApp at +966 50 303 4958, since the platform only updates your plan once we report your order status. You can then follow the refund directly in the Tabby or Tamara app. It may take a little longer than a standard refund, depending on the platform's process and your bank.